Sheila Singh – Canada
Dear Minar Team, We have returned home a couple of days ago after visiting London for 3 days. On behalf of our group, I’d like to thank you and Minar travel for making our trip a very memorable one. We are VERY impressed with the service you provided. From the driver that waited for us at Bangalore Airport on the first day to the representatives that waited for us at each of the hotels for smooth check-in, to the representatives that accompanied us to the railway stations and actually took us right into our seats. The Tempo Traveller was fantastic, spacious and with AC. Drivers were good too. Vinod, the very last driver touched our hearts. The young intern (I believe his name is Arshad, apologies if this is not correct) who accompanied us on our last journey to Delhi Airport is very charming and very engaging. He is smart and eager and would make a good addition to your team. Hotels were all very good although the service at Picadilly was very poor. Absolutely no communication between the staff and management. Just one little complaint – the two couples that traveled by train from Ludhiana to Haridwar were expecting the same kind of ticket (1st Class AC Chair) as from Delhi to Amritsar but they got something different which did not provide any meals on a five hour journey. They were quickly filled up with some delicious snacks at Dewa Retreat when they arrived. If you have facebook, I’d like to add you so you can look at some of the pics that I have posted. Few friends have already contacted me for your information. Keep up the good work and again THANK YOU!!